Contact Us

How Can We Help You? MONTEREY CARMEL PACIFIC GROVE SALINAS ADDITIONAL RESOURCES

Branch Locations

Monterey Branch

Address 601 Munras Avenue Monterey, CA 93940 View Map Numbers Phone: (831) 649-4600 Fax: (831) 649-8609

Lobby Mon-Thu: 9:00 am - 4:00 pm Fri: 9:00 am - 5:00 pm Drive Up Window Mon-Thu: 9:00 am - 4:30 pm Fri: 9:00 am - 5:00 pm ATM Night Depository

Meet the Monterey Team

Kathy Torres Senior Vice President SBA Manager	Bert Slezinger Senior Vice President Loan Manager	Stephanie Chrietzberg Senior Vice President Business Development Manager
Mary Skibinski Vice President Commercial Lending Officer	Clarissa Rowe Vice President Community Relations Officer	Matt Brown Assistant Vice President Relationship Manager
Karen Speed Branch Manager

 

Carmel Branch

Address 3785 Via Nona Marie, Ste. 100 Carmel, CA 93923 View Map Numbers Phone: (831) 625-4300 Fax: (831) 625-0801

Lobby Mon-Thu: 9:00 am - 4:00 pm Fri: 9:00 am - 5:00 pm Drive Up Window* Mon-Thu: 9:00 am - 4:30 pm Fri: 9:00 am - 5:00 pm Night Depository

*Please note: Drive up banking at this location is currently Out of Service. Deposits will still be accepted in the branch during Drive Up hours.

Meet the Carmel Team

Nam Nguyen Branch Manager

 

Pacific Grove Branch

Address 542 Lighthouse Avenue, Ste. 101 Pacific Grove, CA 93950 View Map Numbers Phone: (831) 655-4300 Fax: (831) 642-6077

Lobby Mon-Thu: 9:00 am - 4:00 pm Fri: 9:00 am - 5:00 pm Night Depository

Meet the Pacific Grove Team

Simi Johnson Branch Manager

 

Salinas Branch

Address 1127 South Main Street Salinas, CA 93901 View Map Numbers Phone: (831) 422-4600 Fax: (831) 751-3400

Lobby Mon-Thu: 9:00 am - 4:00 pm Fri: 9:00 am - 5:00 pm Night Depository

Meet the Salinas Team

Diana McColl Branch Manager

Additional Resources 

Lost or Stolen Debit Card

To report a lost OR stolen Monterey County Bank Visa debit card please call:

During Regular Business Hours: (831) 649-4600
Before or After Business Hours: (800) 472-3272

Activate or Re-Pin Debit Card

This is an automated phone service. For other questions regarding your Monterey County Bank Visa debit card, please contact your local branch to speak with a representative.

When changing your PIN, it is not recommended that you use a numerical value easily associated with you. For example: the last 4-digits of your social security number, phone number, or birthdate.

Always remember to safeguard all personal bank information and do not share your PIN or passcodes with unauthorized individuals.

Toll Free Number: (800) 992-3808

Credit Card Support

For questions regarding your credit card account, please locate the first six digits of your credit card number and follow the contact information provided below:

Card numbers beginning with 534294: 1-866-855-2584

For cards not listed above, please call the phone number provided on the back of your credit card or listed on your account statement.

24 Hour Telebanc Services

This is an automated phone service. To use this service, you must have a Telebanc Personal Identification Number. To get set up or reset your PIN, please contact your local branch to speak with a representative.

Toll Free Number: (888) 544-8344

Contact Electronic Banking Support

Email eBanking Support ebanking FAQs

For general questions or concerns regarding your Internet Banking, Business Online or Telebanc account, please contact our Electronic Banking Support team. Communications will be responded to, via email or phone, within one (1) banking day. As a security precaution, we strongly advise that sensitive information not be included when sending unsecured electronic communications. As an industry best practice, we do not release account information, or make changes to any accounts via email without proper verification.

For new electronic banking set up, other account information or additional assistance, please contact your local branch to speak with a representative.

 

2025 Holidays

All Monterey County Bank locations will be closed on the following Federal Holidays. Our business hours may vary during the Holiday Season.

Holiday	Closed Date
New Year's Day	Wednesday, January 1
Martin Luther King Jr. Day	Monday, January 20
President's Day (Washington's Birthday)	Monday, February 17
Memorial Day	Monday, May 26
Juneteenth	Thursday, June 19
Independence Day	Friday, July 4
Labor Day	Monday, September 1
Columbus Day	Monday, October 13
Veterans Day	Tuesday, November 11
Thanksgiving Day	Thursday, November 27
Christmas Day	Thursday, December 25

* For holidays falling on Saturday, all Bank branch and offices will be open the preceding Friday. For holidays falling on Sunday, all Bank branch and offices will be closed the following Monday.

 

Privacy Policy • Security Statement • Disclosures • Press • Awards