Monterey County Bank
MERCHANT SERVICES




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End-to-End Solutions from Monterey County Bank and Elavon



Elavon
Monterey County Bank is partnered with Elavon, Inc., one of the largest merchant processors in the United States, to provide you with a wide range of products and services to support your business needs.

Your business is unique, and so are its challenges.  In today's competitive marketplace, you must balance good customer service with efficient cash management and risk control.  You're in good company with Monterey County Bank and Elavon; we support small business merchants, just like you, nationwide.

Credit and Debit Cards



Elavon's end-to-end processing network is one-of-a-kind in the industry.  Our payment processing solutions help you improve cash flow, minimize your collections risk, and better serve your customers, all while meeting stringent security standards to protect cardholder data.

Elavon provides authorization, settlement, funding, and support, giving you one point of contact for all your Visa®, MasterCard®, American Express®, Discover® Network, JCB, China UnionPay, and Diner's Club International® credit and debit card transactions.

Reporting Tools



MerchantConnect

Monitor your account around the clock from any Web browser through www.MerchantConnect.com.  This site allows you to review merchant statements, recent deposits, view chargeback and retrieval requests, access customer support, and much more.

Support/Operations



Risk Management & Fraud Control

Elavon's network has built-in fraud monitoring and control features to protect your business and your customers' card data.  A robust set of risk management and fraud prevention tools are provided.

PCI Compliance Program

Elavon's PCI compliance program takes a comprehensive approach to help your business securely manage cardholder data and ensure compliance, while protecting your reputation and your bottom line. It focuses on three key areas:

    ♦ Education - materials and information to help you understand PCI compliance

    ♦ Validation - tools to help you validate and demonstrate compliance and protect your business

    ♦ Financial Protection - programs to mitigate your financial exposure should a breach occur

Customer Service & Voice Authorization

Dedicated service professionals operate a 24/7-call center for voice authorization and client assistance.

Additional Information



Already accepting credit cards through another processor?

We can review your current merchant account statements to see if we can save you money!

Ready to get started?

For additional information regarding merchant processing or to get started with the application process:
    ⇒ Complete and submit our Merchant Referral Form [Word.doc] or
    ⇒ Contact Monterey County Bank's Merchant Services Department today!


This page revised as of: 08/24/15

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