Security Statement

Firewall Protection: Our state-of-the-art firewalls act as a secure barrier between the internet and our network. They meticulously inspect all incoming and outgoing data, ensuring that only authorized traffic can access our secure web servers and banking applications. This prevents unauthorized access to your sensitive information.

Intrusion Detection: We utilize advanced intrusion detection software that constantly analyzes network traffic for suspicious patterns, malicious code, or attempts at unauthorized access. Our system works in real time to detect and respond to potential threats, providing an immediate layer of defense against cyberattacks.

24/7 Network Monitoring: Our security systems, including firewalls and intrusion detection, are under continuous surveillance 24 hours a day, 7 days a week. This constant vigilance allows us to quickly identify and address any anomalies or potential security incidents. Please note that for your privacy and security, our monitoring personnel do not have access to your encrypted Internet banking data.

Application-Level Security: Your Internet Banking experience is secured at the application level. We use unique user IDs, strong passwords and Multi-Factor Authentication to verify your identity, ensuring that only authorized account holders can access their accounts. This system limits access to only the areas you are permitted to view within the Internet Banking application.

Beware of Phishing Attempts: Monterey County Bank and its affiliates will never contact you via email or phone asking for your Internet Banking login information, including your username or password. If you receive any such request, do not provide any personal identifying information. Please contact the Bank immediately to report the incident.

Stay Updated for Optimal Security: To provide you with the most secure access to your online accounts, Monterey County Bank continuously upgrades its systems to incorporate the latest security standards. To ensure the best and most secure experience, we highly recommend accessing our website from a desktop computer using a current, updated version of your web browser and operating system.

Potential Limitations: Using outdated web browsers, operating systems, or some mobile devices may limit or prevent access to certain features and functionality on our website due to compatibility issues with our latest security enhancements.

We are committed to providing you with a secure and reliable banking experience. If you have any questions or concerns about the security of your accounts, please don't hesitate to Contact Us.