Monterey County Bank
MERCHANT SERVICES




Merchant Services  MerchantConnect  NewsAndAlerts 

Customer Service

Monterey County Bank Merchant Services representatives are available to provide local personalized customer service during regular business hours.

Contact our Merchant Bankcard office at: (831) 625-2345

For additional assistance, Elavon Customer Service representatives are available 24 hours per day, 365 days per year:

Customer Service: P: (800) 725-1243
F: (865) 577-0661
    or visit www.MerchantConnect.com
   
Voice Authorization: P: (800) 741-5705
Code 10 Authorizations: P: (800) 725-1243 ask to be transferred to the Voice Authorization Department
   
Chargeback & Retrievals P: (866) 600-5008
F: (877) 888-2034
   
To Order POS Supplies: P: (800) 725-1243
    or visit www.MerchantConnect.com to order online

 


This page revised as of: 03/29/16

Equal Housing Lender Member FDIC  MCB Credit Card Support